Increasing transparency in DSP takedowns

In today’s fast-paced digital music landscape, artists rely on platforms like Spotify, Apple Music, and Amazon Music to reach their audience and grow their careers. However, amid all this digital convenience, many artists face a significant challenge: when a Digital Service Provider (DSP) removes a track, whether due to artificial streaming, copyright issues, or policy violations, the uncertainty surrounding these decisions can lead to confusion and challenges for both creators and distributors.

For an artist, discovering that one of their songs has disappeared from distribution platforms can be unsettling. At times, this situation arises without prior warning or a clear explanation, creating uncertainty about the reasons and the next steps. It’s crucial to understand that the decision to remove content always comes from DSPs, whether due to artificial streaming, copyright infringement, or an official takedown notice. Neither SonoSuite, nor distributors, nor record labels have the ability to initiate these actions. That’s why we firmly believe in the need to offer clear, timely, and helpful information to our users when their content is affected.

The Solution: Automated Notifications

To address this challenge, SonoSuite now includes a new notification functionality within the platform to immediately inform users when a DSP removes content. Upon login, users will see automated pop-ups with crucial details:

  • The specific DSP that reported the takedown
  • A list of affected releases, with direct links to their catalog
  • The reason for the takedown (Artificial Streaming, Copyright Infringement, etc.)
  • Educational guidance on the issue and how to address it

With these changes, our goal is simple: to give artists the visibility they deserve. By making it clear who took action and why, we empower users to protect their reputation, respond quickly, and resolve issues more effectively.

At SonoSuite, we believe clear communication is the foundation of a healthy music ecosystem. This new takedown notification system is just the beginning. We’ll continue working closely with DSPs and our clients to ensure artists have the transparency and information they need to grow.

Ready to protect your catalog with full transparency? Request more information here, Sonosuite gives you the visibility you need: discover our solutions for distributing your music catalog!

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