Cookie Policy
In compliance with Law 34/2002 on Information Society Services and Electronic Commerce (LSSI), we hereby inform you about the use of cookies on this website, the purposes of data processing, and the methods for managing your consent.
You may accept or reject the use of non-technical cookies through the configuration panel provided for this purpose, in a granular manner and at any time.
1. What are cookies?
A cookie is a small text file stored in your browser when you visit certain websites. Its function is to retrieve information about visitors. Cookies typically store technical information, personal preferences, content personalization, usage statistics, links to social networks, user account access, etc.
The purpose of a cookie is to adapt the web content to your profile and needs. Without cookies, the services offered by any website would be significantly diminished.
2. Types of cookies
2.1 By the entity that manages them
- First-party cookies: Sent to the user's terminal from equipment or a domain managed by the editor.
- Third-party cookies: Sent to the user's terminal from equipment or a domain managed by another entity.
2.2 By their purpose
- Technical cookies: Necessary for navigation and the site's operation (traffic control, purchase processes, security). They are exempt from prior consent.
- Preference or personalization cookies: Allow remembering information so the user accesses the service with specific features (language, region, etc.).
- Analysis or measurement cookies: Allow monitoring and analysis of user behavior to introduce improvements based on usage data.
- Behavioral advertising cookies: Store information on user behavior through continuous observation of browsing habits to develop a specific advertising profile.
2.3 By the period they remain active
- Session cookies: Designed to collect and store data while the user accesses the web; they disappear when the session ends.
- Persistent cookies: Data remains stored in the terminal and can be accessed for a defined period (from minutes to years).
3. Which cookies do we use?
Below are the details of the cookies used on our website.
Technical Cookies
| Cookie Name | Party | Description | Duration |
cf.turnstile.u | Third | Used to distinguish between humans and bots. | Persistent |
CookieConsent | Third | Stores the user's cookie consent state for the current domain. | 1 year |
test_cookie | Third | Used to check if the browser supports cookies. | 1 day |
bcookie | Third | Used to detect spam and improve web security. | 1 year |
ARRAffinity | Third | Distributes traffic across servers to optimize response times. | Session |
__cf_bm | Third | Manages bot traffic and security (Cloudflare). | 1 day |
wf-csrf | First | Ensures secure navigation by preventing CSRF attacks. | Session |
wf-order-id | First | Necessary for secure transactions on the website. | 14 days |
Preference or Personalization Cookies
| Cookie Name | Party | Description | Duration |
lidc | Third | Optimizes user experience through server load balancing. | 1 day |
wg-slugs | Third | Used to set the visitor's preferred language. | Persistent |
LS_CSRF_TOKEN | Third | Identifies visitors across devices to optimize chat functions. | Session |
Analysis or Measurement Cookies
| Cookie Name | Party | Description | Duration |
_clck | Third | Collects navigation and behavior data (Clarity) for heatmaps. | 1 year |
_clsk | Third | Records statistical data on visitor behavior for internal analysis. | 1 day |
siq_embed | Third | Identifies returning users and maintains chat continuity. | Persistent |
Behavioral Advertising Cookies
| Cookie Name | Party | Description | Duration |
_fbp | Third | Used by Facebook to provide advertising products and bidding. | 90 days |
_ga / _ga_# | Third | Sends data to Google Analytics regarding user behavior. | 2 years |
_gcl_au | Third | Measures the efficiency of advertising efforts and conversions. | 90 days |
VISITOR_INFO1_LIVE | Third | Tracks user interaction with embedded YouTube videos. | 180 days |
yt-remote-device-id | Third | Registers video player preferences for embedded content. | Persistent |
4. How to configure cookies?
On the cookie banner shown during your first visit, you will find three main options: "Accept cookies", "Reject cookies", and "Configure cookies".
Revocation: You may modify or withdraw your consent at any time through the permanent link "Cookie Settings" available in the footer of the website.
Manual Deletion: Revoking consent does not automatically delete existing third-party cookies. To do this, you must use your browser settings to clear your history and cache. Each browser has a different configuration:
- Chrome: Cookie settings and management
- Firefox: Privacy, browsing history, and cookies
- Safari: Manage cookies and website data
- Internet Explorer / Edge: Delete and manage cookies
- Opera: Web preferences and cookie security
For other browsers, please consult the documentation of the specific browser you have installed on your device.
